OnResearch

The Customer Journey Experts

Responsible for the conception and creation of a complex, self-serve portal designed to visualize and interpret collected customer research data in order to help brands better understand their audience base.

Portal functionality requirements included the ability to filter customer data into different report types, allowing multiple task flows for different user roles and intergation of customer data from various digital sources, including

SalesForce, Google Analytics and proprietary data collection tools like web surveys and custom-built feedback widgets.

Background Research & User Personas

Sketches & Interface Planning

User Flow & Navigation Planning

Navigation Prototyping for Mobile Screens

(click & scroll below to interact)

Responsive Design Wireframes

Mockups & Developed Application